Cancellation & Refund Policy

1. Introduction

Thank you for purchasing from AnkitCreates and The Nomad Script (“we,” “us,” “our”). Your satisfaction is essential, and we strive to deliver high-quality, clarity-focused digital products and personalized strategic services. Due to the inherently personalized nature of consulting, copywriting, and digital content delivery, our cancellation and refund policy is carefully structured to ensure mutual fairness, clear expectations, and professional boundaries.

By purchasing or booking any product or service from AnkitCreates or The Nomad Script, you explicitly acknowledge, accept, and agree to the entirety of this policy.

2. Digital Products & Courses

Our digital products (e.g., The Nomad Script Clarity Compass, downloadable templates, guides, or mini-courses) provide immediate access upon purchase. Thus, the following conditions apply explicitly:

Cancellations & Refunds:

  1. All digital product sales are final.
  2. Purchases cannot be canceled once processed.
  3. No refunds, exchanges, or credits are granted after purchase, even if the product remains unused or partially used.
  4. Exceptions: Refunds will only be issued under extremely limited circumstances such as:
  5. Duplicate or erroneous charges.
  6. Technical delivery failure on our part, where the product was not delivered and cannot be subsequently provided.
  7. When required explicitly by Indian consumer law or other applicable jurisdictions.

Customer Responsibilities:

Carefully review the product description, landing page, or sales page, as specific terms stated on those pages (if any) may explicitly differ from these general terms. If a product page explicitly provides a conditional guarantee or refund policy, that policy will supersede this general statement, but only for that particular product.

3. Productized Services

Productized services (e.g., short strategic clarity sessions, mini-website audits, messaging blueprints) are clearly outlined on their respective sales pages and delivered as short-term, clearly defined engagements.

Cancellation & Refunds:

  • Productized service bookings become final once payment is received and service is initiated (including, but not limited to, receiving your intake form or beginning preliminary research).
  • No refunds or cancellations once the project has officially started, as time and effort have been allocated.
  • Exception: If explicitly stated on the sales page or landing page of a specific productized service, cancellation or rescheduling terms outlined there take precedence, but only for that particular service.

4. Custom Projects, Retainers, & Consulting Engagements

For personalized consulting, custom copywriting projects, messaging strategies, or ongoing retainers, extensive preparation, research, and dedicated time are immediately committed. The following applies clearly:

Cancellation Terms:

Before Project Start:

You may cancel before any official work has commenced. However, a non-refundable fee (typically 20-50% of the initial invoice, clearly stated in your service contract) may be withheld to cover initial strategy, administrative preparations, reserved calendar time, and preliminary consultations.

After Project Start:

You explicitly agree that once a project or retainer period officially begins (as indicated by intake sessions, initial calls, preliminary analysis, or document review), it is considered non-cancellable.

No refunds will be granted after the initiation of work, even if you choose not to proceed further due to personal reasons, market changes, internal shifts in your business, or other external circumstances.

Retainer Commitments & Changes in Market Conditions:

  • You acknowledge clearly and explicitly that shifts in external circumstances—such as technological advancements (including new AI tools, updates in technology platforms, or new market trends), industry disruptions, personal business changes, or economic shifts—do not release you from agreed-upon financial obligations.
  • Retainer fees, once committed, must be paid in full for the contracted period, irrespective of your decision to utilize or implement services fully or partially during that period.

Why This Matters:

Our retainer engagements allocate a significant, reserved amount of strategic thinking, availability, and calendar space. Your booking explicitly prevents us from serving other potential clients. Thus, your retainer secures our exclusive availability during that period.

5. VIP Days & VIP Weeks

Due to the highly focused, intensive nature of VIP services:

Cancellations:

  • No refunds once the VIP day/week is booked.
  • You may reschedule once provided you notify us clearly at least 72 hours prior to your scheduled VIP date. Failure to notify within this period forfeits rescheduling eligibility.
  • VIP bookings cannot be indefinitely delayed—rescheduling must occur within a clearly agreed-upon timeframe, typically within 30 calendar days.

Refund Policy:

  • All VIP days and weeks are explicitly non-refundable once confirmed and paid.

6. External Circumstances & Tech Market Disruptions

Given the rapidly evolving nature of digital marketing, messaging, and technology (including but not limited to AI advancements, Google algorithm updates, platform changes on LinkedIn, Threads, Instagram, or shifts in digital marketing effectiveness):

  • You explicitly acknowledge and agree that external market shifts, new technology emergence, or sudden industry disruptions do not constitute grounds for cancellation, refunds, or contract terminations.
  • Such circumstances are acknowledged as inherent risks and variables of engaging in digital marketing, copywriting, and strategic consulting.
  • You expressly agree to honor the agreed-upon financial terms of our engagement, despite any external or technological changes during the project timeline.

7. How to Request a Cancellation or Address Concerns

To request a cancellation clearly within allowable conditions or to discuss specific concerns or questions about this policy, contact exclusively:

📩 Email: support@ankitcreates.com

Please provide clearly:

  • Your full name
  • Invoice/order number
  • The exact service/product purchased
  • Detailed reason for your request or concern

We handle all requests professionally, respectfully, and clearly. Our response window is typically within 48 business hours.

8. Explicit Limitations of Liability

  • You explicitly acknowledge and accept that we hold no liability or accountability if you do not achieve desired business outcomes, revenue goals, sales targets, or specific metrics.
  • Our work is explicitly professional, strategic, and consultative in nature—not guaranteed financial outcome generation.
  • You accept all responsibility for implementation, decision-making, and results from our services.

9. Non-Affiliation & Accountability Clarification

  • We explicitly declare that mentors, coaches, course creators, or affiliates referenced within our content (including but not limited to Dan Koe, Amy Posner, Joanna Wiebe of Copyhackers, Nicole Laino, and others) hold no liability or responsibility for your satisfaction, business outcomes, or concerns arising from your engagement with us.
  • You explicitly agree not to contact these third parties regarding any dissatisfaction or grievances related to our services, products, or your outcomes.

10. Governing Law & Dispute Resolution

This Cancellation & Refund Policy is explicitly governed by and interpreted in accordance with the laws applicable in Chandigarh, India. Should a dispute arise, you agree explicitly to first attempt amicable resolution directly with us via email. If no resolution is found within 14 calendar days, disputes shall be subject to legal arbitration or jurisdiction in Chandigarh courts.

11. Final Acknowledgment & Agreement

By engaging with our digital products, courses, VIP services, or custom strategic engagements, you explicitly confirm your full and voluntary acceptance of these detailed and professionally clear Cancellation & Refund Terms, understanding clearly the boundaries, responsibilities, financial obligations, and limits outlined herein.

12. Contact Us for Clarifications

If you have further questions, clarifications, or concerns about this detailed policy, please contact:

📩 Email: support@ankitcreates.com

Thank you for understanding, engaging ethically, and allowing us to provide clarity-driven value within clearly defined professional boundaries.

Ankit Sharma

Founder & Lead Strategist,

AnkitCreates | The Nomad Script